Privacy Policy

Last updated: September 2026

1. Who we are

The AP Complex, a registered business name of Athletic Clinic Inc. ("APC," "we," "us," "our"), operates a strength and performance gym in Bolton, Ontario. This policy explains how we collect, use, and protect your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

2. What we collect

When you use our website, we may collect:

  • Information you submit through our contact and trial forms — name, email address, phone number, and any message you choose to include.
  • Membership and booking information handled through our third-party platform, GymMaster, including payment details processed by our payment provider.
  • Basic usage information such as pages visited and device type, collected through analytics to improve the site.

3. How we use it

We use your personal information to respond to inquiries, schedule free trials and coaching assessments, administer memberships and class bookings, process payments, and — only with your consent — send updates about programs and offers. You can withdraw marketing consent at any time.

4. Consent

By submitting a form or signing up for a membership, you consent to the collection, use, and disclosure of your personal information as described in this policy. We explain the purpose at the point of collection and only ask for what we need.

5. Sharing

We do not sell your personal information. We share it only as necessary to operate: with GymMaster for memberships and booking, with our payment processor for billing, and with Amped Nutrition solely to verify membership for the partner discount. We may disclose information where required by law.

6. Retention

We keep your information only as long as needed for the purpose it was collected or as required by law, then securely delete or anonymize it.

7. Security

We use reasonable physical, technical, and administrative safeguards to protect your information. No system is perfectly secure, but we work to prevent unauthorized access, loss, or misuse.

8. Your rights

You can request access to, correction of, or deletion of your personal information, and you can withdraw consent at any time. To make a request, contact us using the details below. If you have concerns about how we handle your information, you may contact the Office of the Privacy Commissioner of Canada.

9. Cookies & analytics

Our site uses cookies and analytics to understand traffic and improve performance. You can control cookies through your browser settings.

10. Contact

Questions about this policy or your personal information? Email info@theapcomplex.ca or call 647-970-7087 during staffed hours.